Crown Lands

Contact us

For all enquiries, feedback and information.

General enquiries

Phone: 1300 886 235 (Australia wide)
Phone: +61 2 3814 0290 (International)
Fax: 02 4925 3517

General mail: PO Box 2185, Dangar NSW 2309
Accounts mail: PO Box 2155, Dangar NSW 2309

Calls to Crown land phone lines may be redirected to Service NSW following interactive Voice Response (IVR) screening if your enquiry relates to the following:

  • Far West
  • Waterfront Tenures
  • Enclosure Permits
  • Assistance in paying your account
  • All other account enquiries
  • Licence enquiries
  • Roads Team (Grafton + Newcastle)
  • Reserves and Reserves Trust
  • Any other matter
  • Lease enquiries

The Department of Planning and Environment is a partner agency of Service NSW for the purpose of exercising Crown land customer service functions. Service NSW may collect and hold personal information when exercising functions on behalf of DPE. Personal information collected will also be held by DPE and you have a right of access or amendment. Please visit Privacy | Department of Planning and Environment or Privacy statement | Service NSW for further information.

Complaints handling

If you have compliments, complaints, or general feedback about the services we provide, use the 'Your Feedback' widget on the right-hand side of the screen. Your feedback will be sent to the right team for action. We will acknowledge your feedback within three working days with more details.

Update your details

Changed your mailing address or other contact details recently? It’s important to let us know.

The easiest way to update your account details is to contact us via phone or email. You can also notify us online of changes to your current details or to verify your existing details.

Divisional contacts
Regional offices

Office hours vary and offices are only open by appointment. Before attending, please call 1300 886 235 to confirm location availability.

92 Rusden Street, Armidale NSW 2350
PO Box 1138, Armidale NSW 2350

Sapphire Marketplace Units 1 & 2, 83 Upper Street Bega NSW 2550

21 Mitchell Street, Bourke NSW 2739

Broken Hill
NSW Govt Office, 32 Sulphide Street, Broken Hill NSW 2880

32 Enterprise Way, Buronga NSW 2739

62 Marshall Street, Cobar

45 Wingewarra Street, Dubbo NSW 2830
PO Box 1840 Dubbo NSW 2830

Level 2, 159 Auburn Street, Goulburn NSW 2580

Level 3, 49 Victoria Street, Grafton NSW 2460

Farm 200 Murray Road Griffith NSW 2680
PO Box 1030 Griffith NSW 2680

126 Lachlan Street, Hay NSW 2711

516 High Street, Maitland NSW 2320

Ground Floor, 66-68 Frome Street Moree NSW 2400
PO Box 388 Moree NSW 2400

6 Stewart Avenue, Newcastle West NSW 2302

5 O'Keefe Avenue, Nowra NSW 2541

105 Prince St Orange NSW 2800

4 Parramatta Square, 12 Darcy St, Parramatta NSW 2150

Level 2, 155-157 Marius Street, Tamworth NSW 2340
PO Box 535 Tamworth NSW 2340

26 Muldoon St, Taree NSW 2430

Wagga Wagga
26-28 Johnston Street, Wagga Wagga NSW 2560