Notify us of changes to your current details or to verify your existing details.
Pay your Crown lands notice or invoice. We accept online, phone, BPAY and in person payments.
List of fees for leases, licences, land searches, and other services for the current financial year.
For all enquiries, feedback and information
The Department of Planning, Housing and Infrastructure works with Service NSW to support customers. Both may collect and hold personal information. For details, read the Department's privacy statement or the Service NSW privacy statement.
You can contact us by phone, email or mail:
- Phone (Australia): 1300 886 235 (8:30 am to 4:30 pm)
- Phone (International): +61 2 3814 0290
- Fax: 02 4925 3517
- Email: [email protected]
Your call may be redirected to Service NSW if your enquiry is about:
- Far West
- waterfront tenures
- enclosure permits
- account payments or enquiries
- licence or lease enquiries
- roads
- reserves and reserve trusts
- any other matter.
- General mail: PO Box 2185, Dangar NSW 2309
- Accounts mail: PO Box 2155, Dangar NSW 2309
Email specific teams related to your enquiry directly:
| Service | |
|---|---|
| Accounts | [email protected] |
| Aboriginal land claims | [email protected] |
| Financial assistance | [email protected] |
| Enclosure permits | [email protected] |
| Leases | [email protected] |
| Licences | [email protected] |
| Crown reserves | [email protected] |
| Roads program | [email protected] |
| Third-party searches | [email protected] |
| Waterfront tenures | [email protected] |
| Western Lands | [email protected] |
| Western Lands | [email protected] |
Offices are open by appointment only. Phone 1300 886 235 before visiting.
| Location | Mail address | |
|---|---|---|
| Armidale | [email protected] | PO Box 1138, Armidale NSW 2350 |
| Bega | [email protected] | |
| Bourke, Broken Hill, Buronga | [email protected] | |
| Dubbo | [email protected] | PO Box 1840, Dubbo NSW 2830 |
| Goulburn | [email protected] | |
| Grafton | [email protected] | |
| Griffith | [email protected] | PO Box 1030, Griffith NSW 2680 |
| Hay | [email protected] | |
| Maitland | [email protected] | |
| Moree | [email protected] | PO Box 388, Moree NSW 2400 |
| Newcastle | [email protected] | |
| Nowra | [email protected] | |
| Orange | [email protected] | |
| Parramatta | [email protected] | |
| Tamworth | [email protected] | PO Box 535, Tamworth NSW 2340 |
| Taree | [email protected] | |
| Wagga Wagga | [email protected] |
Feedback and complaints
Fields marked with an asterisk * must be completed to submit the form.
For more information on our approach to managing complaints, read the Complaints Policy.